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Automotive Operations Manager
2 months ago
Workforce Solutions is partnering with a reputable automotive shop to hire a skilled Service Manager to oversee the daily operations of the service department.
Key Responsibilities- Manage the service workload and direct a team of Automotive Technicians to ensure efficient and effective service delivery.
- Provide exceptional customer service, ensuring customer needs are met and exceeded.
- Assist with the sales process, promoting services and products to customers.
- Accurately bill customers for work completed.
- Proven experience in a similar role or within the automotive industry.
- General mechanical skills and knowledge of automotive systems.
- Excellent customer service skills for interacting with customers.
- ASE certification is preferred.
- Valid driver's license.
The service department operates on a 7a-5:30p schedule, with a steady 40-45 hour workweek, including a 12-1 unpaid lunch break. The shop environment is comfortable, with air conditioning.
Benefits Package- Full benefits package, including insurance, PTO, and retirement plans with employer match.
- Paid holidays and 1 week of vacation for new hires, with opportunities to earn more with seniority.
- Up to 4% employer 401k match after 6 months.
- Set schedule with no weekends.