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Automotive Service Lane Director

2 months ago

Flemington, New Jersey, United States Fred Beans Full time
Service Lane Manager Opportunity at Fred Beans Automotive Group

Fred Beans Automotive Group, a renowned organization voted Best Places to Work 6 years running and 2021 and 2022 Healthiest Employers, is seeking an energetic and experienced Service Lane Manager to drive our Service Lane.

Key Responsibilities:
  • Supervise daily operations of service advisors, technicians, and drivers
  • Oversee and direct Service Writers in customer and group handling
  • Assist in resolving customer concerns and hold Service Writers and technicians accountable for their actions
  • Ensure accurate and timely completion of invoices and route sheets
  • Maintain a high level of cleanliness in the shop, service drive, and overall facility
Requirements:
  • At least 3 years of Service Drive or 5 years of Service Writing experience
  • Understanding of automotive systems, repair processes, and service operations
  • Ability to manage multiple tasks and priorities efficiently
  • Strong verbal and written communication skills
  • Capability to lead and motivate a team of service advisors and technicians
  • Proficiency in software tools used for scheduling, customer management, and repair tracking
What We Offer:
  • Updated facilities
  • Health, dental, and vision insurance
  • Disability, cancer, life, and accident insurance
  • Company-funded training and leadership programs
  • Pet Insurance
  • Company-matched 401(k)
  • Convenient and reasonable work hours
  • Employee and Community discounts at over 150 vendors
  • Healthy Living Program