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Customer Service Specialist

2 months ago

Saint Charles, Missouri, United States Bath Planet of Saint Louis Full time
Exciting Career Opportunity
Are you looking to make a meaningful contribution while earning a competitive salary? Bath Planet of St. Louis and More is on the lookout for enthusiastic individuals to join our team as Customer Service Specialists.
Why Join Us?
  • Rapid Expansion: We are among the leading companies in our sector.
  • Strong Professional Image: We take pride in our products and the quality of our work.
  • Support Homeowners: Help homeowners enhance their living spaces.
Key Responsibilities:
  • Present a structured pitch customized to meet homeowners' requirements.
  • Address inquiries and objections with skill.
  • Collect homeowner details (name, address, phone, email).
  • Arrange appointments via phone and record information accurately.
  • Maintain thorough records of conversations.
  • Follow up with potential clients who have shown interest.
Essential Skills:
  • Knowledge of sales and marketing principles.
  • Experience in telemarketing, sales, or promotional activities.
  • Familiarity with our products (training will be provided).
  • Competence in relevant software applications.
  • Exceptional communication abilities.
  • Capability to gather and manage data effectively.
  • Persuasiveness and flexibility.
  • Self-starter with a proactive attitude.
  • High energy and motivation.
Benefits and Perks:
  • Top-notch training programs.
  • Continuous support.
  • Opportunities for career advancement.
  • A vibrant work atmosphere.
  • Incentive programs (including gift cards, lunches, and time off).
Company Culture at Bath Planet of St. Louis and More:
  • Teamwork: We believe in collaboration to achieve shared objectives. Our team encourages each other, shares insights, and celebrates achievements.
  • Professionalism: We uphold a high standard of professionalism in all interactions. Respect, integrity, and honesty are fundamental to our culture.
  • Creativity: We promote innovative thinking. Whether enhancing processes or discovering new solutions, we value fresh ideas.
  • Employee Growth: We are committed to the development of our team. We offer industry-leading training, ongoing support, and pathways for advancement.
  • Enjoyable Workplace: We strive to make work enjoyable. Incentive programs, contests, and team-building activities keep the environment lively.
Recognition and Celebrations:
  • Acknowledgment Programs: Exceptional performance is recognized through regular acknowledgment initiatives. Whether achieving sales goals, delivering outstanding customer service, or contributing innovative ideas, we celebrate these successes.
  • Employee of the Month: Each month, we honor an outstanding team member as the "Employee of the Month," complete with perks like gift cards or special recognition.
  • Team Celebrations: When our team reaches significant milestones, we celebrate together, whether through team lunches, outings, or themed events.
  • Anniversary Celebrations: We recognize employees' work anniversaries, showing appreciation for their dedication.
  • Personalized Recognition: Managers and colleagues express gratitude through personalized notes or acknowledgments during team meetings.
Our culture is centered around positivity and support. If you join us, your contributions will be valued. Remember, we are not just a company; we are a FAMILY.