Service Support Associate
3 weeks ago
Job Summary:
We are seeking a highly motivated and enthusiastic Service Support team member to join our team at Dave & Buster's, Inc. As a Service Support team member, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and supporting our bartenders, cocktail staff, and wait staff.
Responsibilities:
- Assist bartenders, cocktail staff, and wait staff in maintaining area cleanliness and providing necessary support to ensure fast, friendly, and accommodating service.
- Deliver an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Adhere to all company safety and sanitation policies and procedures.
- Responsible for bus stand cleanliness and stocking.
- Ensure wait stations remain clean.
- Empties trash and spot sweeps whenever the floor needs it, or when a manager requests.
- Performs opening/closing responsibilities, including party breakdown/duties.
- Restocks and prepares supplies for shift change and/or close.
- Ensures food is properly garnished prior to running out to guests.
- Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
- Busses and resets tables.
- Delivers food to tables and ensures guests have everything they need.
- Offers assistance to guests by clearing away dishes and glassware, and refilling beverages.
- Assists in party setup.
- Maintains cleanliness of restrooms, including restocking of supplies.
- Cleans high chairs and booster chairs.
- Assists other team members as needed or when business needs dictate.
- Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
- Restaurant and/or bar experience preferred, but not required.
- Must demonstrate ability to clearly communicate with guests and other team members.
- Must be at least 16 years of age.
Requirements:
- Work days, nights, and/or weekends as required.
- Work in noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about facility and stand for long periods of time.
- Walk or stand 100% of shift.
Compensation:
- Compensation is from $7.2 - $12 per hour.
Language: en
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