Patient Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Patient Service Representative to join our team at Premier Community Healthcare Grp.
Job Description:
- Key Responsibilities:
- Provide exceptional patient service and support at the front desk of our health centers.
- Ensure timely check-in and check-out processes for medical and dental specialties.
- Partner with clinical staff to maintain accurate patient information and ensure smooth operations.
- Collections and posting payments for services not obtained in pre-registration process.
- Answer phone calls in a prompt, courteous, and helpful manner.
- Assist patients with appointment scheduling, registration, and general information as needed.
- Process referrals, preventative care, and non-urgent tasks assigned by providers.
- Maintain confidentiality and HIPAA compliance at all times.
- Work collaboratively with other care team members to foster a positive work environment.
Requirements:
- High School Diploma or GED.
- CPR/BLS Certification preferred.
- Epic certification/annual compliance training required.
Working Conditions:
- Ability to lift 20 lbs. regularly and 30 lbs.-50 lbs. occasionally.
- Direct exposure to computer screen.
- May be exposed to contagious/infectious diseases.
Estimated Salary:
$43,000 - $55,000 per year.
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