Retail Banking Professional

4 hours ago


Zionsville, Indiana, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate to join our team in Zionsville, IN. As a key member of our Financial Center, you will play a critical role in building and maintaining strong relationships with our customers, providing exceptional service, and driving revenue growth.

Key Responsibilities
  • Use the consultative sales process to identify and meet the financial needs of customers and prospects.
  • Maintain a thorough knowledge of Retail consumer and small business products and services, and recommend appropriate solutions.
  • Utilize marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
  • Cross-sell to existing customers and engage in outside sales activities as directed.
  • Establish close working relationships with assigned Business Partners and refer customers to provide timely and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals, and enhance year-over-year revenue growth.
Requirements
  • College degree or work experience providing transferrable skills.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a commitment to excellence and a passion for making a difference in the communities we serve. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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