Account Services Professional

3 weeks ago


Louisville, Kentucky, United States Transcend Credit Union Full time
About the Role
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The Account Services Professional will play a vital part in our team, focusing on delivering exceptional service to our members. This includes identifying their financial needs, suggesting suitable solutions, and cross-selling credit union products and services.


Key Responsibilities
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This position involves:

  • Building strong relationships with members by providing prompt, reliable, and courteous service.
  • Opening new accounts, servicing existing ones, and maintaining accurate records.
  • Assisting members with financial transactions, such as deposits, withdrawals, and loan payments.
  • Maintaining an up-to-date knowledge of credit union products and services, as well as related policies and procedures.

Qualifications and Requirements
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To excel in this role, you should have:

  • A high school diploma; previous experience in sales and customer service is beneficial.
  • Excellent communication and interpersonal skills to interact effectively with members and colleagues.
  • Ability to work accurately and efficiently, with a focus on detail and quality.
  • A positive attitude, strong work ethic, and commitment to exceptional service.

Compensation and Benefits
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We offer a competitive hourly rate of $19 and a comprehensive benefits package, including opportunities for growth and development. Our Credit Union values diversity and promotes an inclusive work environment.




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