Dental Associate

1 day ago


Schenectady, New York, United States MVP Health Care Full time
About MVP Health Care

MVP Health Care is a mission-driven organization dedicated to creating a healthier future for everyone. We're committed to innovative thinking and continuous improvement, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a highly skilled and motivated Associate, Dental & FSA Services to join our team. As a key member of our operations team, you will be responsible for processing member reimbursement claims, processing debit card substantiation, and problem-solving member issues. You will also be responsible for multi-tasking between phones and resources, processing FSA/HRA enrollments, and understanding of HRA, FSA, HSA.

Key Responsibilities
  • Inbound/Outbound Phones
  • Processing member reimbursement claims
  • Processing debit card substantiation
  • Problem solving member issues
  • Multi-tasking between phones and resources
  • Processing FSA/HRA enrollments
  • Understanding of HRA, FSA, HSA
Requirements
  • A High School diploma or equivalent combination of education and related experience in Medical/Hospital field
  • The availability to work Full-time, Virtual within New York State
  • Solid computer skills. Strong knowledge of Facets and Macess preferred.
  • Extensive understanding of the laws/rules that govern the administration of HDHP, FSA/HRA/HSA helpful.
  • Strong relationship and communications skills are required; neat, well-groomed and professional appearance
  • Two years customer service experience in healthcare/health insurance.
What We Offer
  • Competitive compensation and comprehensive benefits focused on well-being
  • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
  • An opportunity to shape the future of healthcare by joining a team recognized as a Best Place to Work and one of the Best Companies to Work for in New York

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