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Sales Performance Consultant

2 months ago

Englewood, Colorado, United States Comcast Corporation Full time
Company Overview

Comcast Corporation is a leader in media and technology, committed to driving innovation and delivering exceptional entertainment and online experiences. We pride ourselves on our ability to create diverse career opportunities across various locations and disciplines.

Our team is at the forefront of transformation, moving rapidly to bring cutting-edge products and services to millions of customers every day. If you are passionate about teamwork and share our vision to revolutionize industries, we invite you to explore a career with us.

Job Summary

The primary responsibility of this role is to serve as an internal business consultant, analyzing sales performance to identify discrepancies between established competency models and actual performance metrics.

You will present findings, facilitate discussions, and work collaboratively to identify performance gaps, develop solutions, and assist in implementing strategies to enhance individual and team performance.

Core Responsibilities
  1. Conduct thorough analyses to identify discrepancies between competency models and actual performance.
  2. Collaborate with management to pinpoint key factors contributing to performance gaps and assist in problem-solving efforts with leadership.
  3. Support the resolution of underperformance by developing strategies to minimize or eliminate identified gaps.
  4. Facilitate discussions across various workgroups to uncover innovative approaches for improving sales effectiveness.
  5. Engage with key employees in the field to observe and interpret behaviors that may hinder sales performance.
  6. Report findings to management and propose actionable solutions based on performance observations.
  7. Coach individuals and teams on best practices while promoting cross-divisional collaboration.
  8. Exercise independent judgment and discretion in significant matters.
  9. Maintain regular, consistent, and punctual attendance, with the ability to work variable schedules as necessary.
Expectations

All employees are expected to:

  • Understand and adhere to our Operating Principles, using them as guidelines for daily responsibilities.
  • Prioritize the customer experience by providing seamless digital options and fostering customer advocacy.
  • Demonstrate enthusiasm for learning and advocating for our innovative technology and services.
  • Collaborate effectively as a team to achieve collective goals and embrace new ideas.
  • Participate actively in the Net Promoter System to enhance employee and customer feedback mechanisms.
  • Drive results and contribute to organizational growth.
  • Respect and promote a culture of inclusion and diversity.
  • Act with integrity towards colleagues, customers, investors, and the community.
Compensation and Benefits

The primary pay range for this position is between $82,000 and $123,629.85, with potential for additional commission earnings based on performance.

Comcast offers a comprehensive benefits package designed to support employees physically, financially, and emotionally. For more details, please refer to our careers site.

Education and Experience

A Bachelor's Degree is preferred, although candidates with a combination of relevant coursework and experience, or extensive professional experience, may also be considered.

Relevant work experience of 5-7 years is required for this role.