Cafe Operations Manager

3 weeks ago


Hyattsville, Maryland, United States Vigilante Coffee Company Full time
Job Title: Assistant Cafe Manager

We are seeking a highly skilled and experienced Assistant Cafe Manager to join our team at Vigilante Coffee Company. As a key member of our cafe team, you will be responsible for ensuring the smooth operation of our cafes, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead and manage a team of baristas to deliver high-quality customer service and meet sales targets.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall customer experience.
  • Manage cafe operations, including inventory management, supply chain logistics, and maintenance of equipment and facilities.
  • Collaborate with the Cafe Manager to develop and implement business plans, set goals, and track progress.
  • Ensure compliance with health and safety regulations, food safety standards, and company policies.
  • Build and maintain relationships with local suppliers, vendors, and partners to ensure seamless operations.
  • Develop and implement training programs to enhance the skills and knowledge of cafe staff.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
Requirements:
  • Minimum 1+ years of experience in a cafe or restaurant management role.
  • Proven track record of success in leading teams, driving sales growth, and improving customer satisfaction.
  • Strong knowledge of coffee, food safety, and health and safety regulations.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a passionate and dedicated team.


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