Field Service Representative

5 days ago


Worcester, Massachusetts, United States Oldcastle APG Full time
Job Summary

As a Field Service Representative at Oldcastle APG, you will play a crucial role in supporting our distributors, dealers, and contractors with day-to-day customer relations. This includes product merchandising, conducting product demonstrations and training sessions, maintaining display standards, delivering samples and marketing materials to our dealers, and providing excellent growth opportunities within the company.

Key Responsibilities
  • Act as a product specialist for demonstrations and training, showcasing our outdoor living solutions to customers.
  • Support the Regional Sales Manager by merchandising products at our sales locations, ensuring a seamless customer experience.
  • Develop a territory coverage plan with the support of the RSM Lead and team, identifying opportunities to grow our customer base.
  • Work with Salesforce to register and note all activities, utilizing the provided training to maximize efficiency.
  • Occasionally work outside normal business hours, including travel to support the sales team.
  • Manage time effectively and plan travel to ensure timely delivery of samples and marketing materials.
Requirements
  • Bachelor's degree in Business or equivalent education, with strong direct customer service/sales abilities and people skills.
  • Bilingual: Spanish and/or Portuguese preferred.
  • Light duty truck preferred vehicle.
  • Ability to lift 50lbs for long periods of time, with regular breaks.
  • Valid driver's license and clean driving record.
  • Hardscape experience preferred.
  • Occasional overnight travel by car and/or plane.
  • Excellent communication and time management skills.
  • Ability to work well within a team environment.
  • Up to 50% travel.
  • Computer literate, especially MS Office suite, order tracking software, email, etc.
About CRH

CRH has a long and proud heritage, comprising hundreds of family businesses, regional companies, and large enterprises that form the CRH family. We operate in a decentralized, diversified structure, allowing you to work in a small company environment while having the career opportunities of a large international organization.



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