Academic Support Specialist

2 weeks ago


San Jose, California, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and detail-oriented Graduate Academic Support Specialist to join our team. The successful candidate will provide administrative support to students, faculty, and staff, facilitating the day-to-day operations of the department office.

Key Responsibilities
  • Coordinate course scheduling and room assignments for MS Finance and MBA programs.
  • Monitor and analyze data to optimize enrollment and revenue projections.
  • Investigate and resolve complex student issues using PeopleSoft and other advising systems.
  • Provide enrollment statistics and analysis to stakeholders.
  • Support event coordination and administrative tasks, including website revisions and project management.
Requirements
  • Bachelor's degree and/or equivalent training.
  • Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Preferred Qualifications
  • Experience in higher education environment.
  • 3-5 years of progressively responsible administrative experience.
  • Proficient experience with MS Word, Excel, Google Workspace, Adobe, DocuSign, Zoom, OnBase, SAMI, and PeopleSoft.
Compensation

Classification: Administrative Analyst/Specialist – Non-Exempt
Anticipated Hiring Range: $4,912/month - $5,300/month
CSU Salary Range: $3,694/month - $7,131/month



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