Site Manager

1 day ago


Matthews, North Carolina, United States Zips Car Wash Full time
Job Opportunity

We are seeking a highly motivated and experienced Site Manager to oversee the day-to-day operations of our car wash facility. As a key member of our team, you will be responsible for maintaining a clean and functional environment, providing exceptional customer service, and driving sales growth through effective sales and marketing strategies.

Key Responsibilities:
  • Maintain site cleanliness and functionality
  • Recruit, interview, and hire site-level team members
  • Train and develop team members to achieve sales and customer service targets
  • Create and manage team member schedules and responsibilities
  • Set and track financial goals and sales targets
  • Open and close the site, ensuring smooth daily operations
  • Perform minor equipment repairs and maintenance
  • Engage customers and promote our Unlimited Wash Club
  • Monitor and control daily labor percentages and preventative wash maintenance
  • Ensure timely completion of daily, weekly, and monthly reporting
  • Uphold and enforce company policies
  • Monitor and control chemicals daily
  • Strive for customer satisfaction through thorough and enjoyable wash experiences
Requirements:
  • 2 years of experience in a management role
  • 3 years of sales or customer service experience
  • Ability to work retail hours, including days, nights, weekends, and special events
  • High School Diploma or Equivalent
  • Preferred: Associate degree or higher in business or related field
  • Preferred: Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets
  • Preferred: Car Wash experience


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