Customer Experience Associate

2 weeks ago


Douglasville, Georgia, United States Walgreens Full time
Customer Experience

At Walgreens, we're committed to delivering a distinctive and delightful customer experience. As a key member of our team, you'll be responsible for registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service. You'll engage customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.

Operations

You'll provide customers with fast and efficient service, registering customer purchases on assigned cash registers, collecting cash and distributing change as requested. You'll also be responsible for keeping counters and shelves clean and well-merchandised, taking inventory, and maintaining records. Additionally, you'll check in and price merchandise as required or as directed by store management or communicated by the shift leader. You'll implement Company asset protection procedures to identify and minimize profit loss, ensuring compliance with state and local laws regarding regulated products. You'll also construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise.

Training & Personal Development

You'll attend training and complete PPLs requested by Manager or assigned by corporate. You'll be expected to have a working knowledge of store systems and store equipment, providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. You'll also assume web pick-up responsibilities, monitoring orders in Picture Care Plus, filling orders, and delivering orders to customers as they arrive at the store. You'll comply with all company policies and procedures, and be expected to have a strong commitment to customer service and teamwork.
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