Pharmacy Customer Service Representative

2 weeks ago


Douglasville, Georgia, United States Walgreens Full time
Job Description

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.

Key Responsibilities:
  • Provide courteous and efficient customer service, answering questions and resolving issues in a timely manner.
  • Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, and verifying medicine is correct.
  • Maintain a clean and organized pharmacy environment, including counters, shelves, and inventory.
  • Assist pharmacists in scheduling and maintaining work flow, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Report prescription errors to pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment, prior work experience with Walgreens, good math skills, and knowledge of store inventory control.
  • Prefer PTCB certification.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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