Home Care Support Specialist

4 days ago


Lady Lake, Florida, United States HomeWell Care Services FL129 Full time
Job Overview

At HomeWell Care Services, we are seeking a skilled and dedicated Full-Time Office Assistant with private duty home care experience to join our team. This role involves various administrative tasks that ensure smooth and efficient delivery of care to our clients.

Responsibilities
  • Assist with scheduling new and existing home care clients on an ongoing basis and as daily situations arise.
  • Participate in HR functions such as hiring/recruiting and orientation.
  • Effectively handle all incoming calls from prospective clients and referral sources.
  • Maintain ongoing communication with Managers, Caregivers & Clients regarding client care needs and schedule changes.
  • Promote service excellence and display the highest level of business professionalism at all times.
Requirements
  • Strong problem-solving skills
  • A people-person able to remain pleasant and considerate under stress.
  • Meticulous attention to detail- Effective communication skills (verbal and written), documentation skills, interpersonal skills and problem-solving skills
  • Prior office experience in private duty home care is preferred.
  • Prior experience as an in-home caregiver is a major plus.
  • ClearCare/Wellsky knowledge is a plus.
  • Proficient with computer use and software applications.
  • Multi-tasker and customer service-oriented
  • Must have a valid driver's license and dependable vehicle
Compensation

The estimated annual salary for this role is $45,000-$60,000, depending on experience. Benefits include opportunity for advancement, paid time off, training & development, and more.



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