Fleet Services Manager

FirstEnergy is seeking a highly skilled Fleet Services Manager to oversee the daily operations and strategic management of the fleet organization. This role ensures the efficient, cost-effective, and safe operation of the organization's vehicle fleet, including maintenance, repairs, procurement, and disposal of vehicles.

• Compliance and Safety: Ensure all fleet operations comply with company policies, safety standards, and government regulations. Implement safety programs and ensure regular inspections.
• Fleet Strategy: Develop long-term strategies to meet the transition to an electrified fleet, including appropriate infrastructure to support as well as the optimization of the current and future fleet.
• Environmental Impact: Drive efforts to reduce the environmental impact of the fleet, including adopting alternative fuel vehicles and implementing eco-friendly practices.
• Emergency Response: Coordinate fleet activities during emergencies, ensuring that vehicles are available and operational to support utility operations.
• Budget Management: Develop and manage the fleet budget, including cost forecasting, monitoring expenses, and implementing cost-saving measures.
• Vendor Negotiations: Negotiate contracts and service agreements to ensure cost-effective and reliable support for the fleet. Ensure strong relationships with key partners.
• Equipment Management: Evaluate complex equipment bids, establishing lease budgets for region operations to align with vehicle replacements.
• Lease Administration: Monitor the administration of various lease agreements and ensuring lease invoices are properly processed.
• Reporting and Analysis: Periodically auditing of lease payments and compiling data for annual reporting.
• Fleet Management Software: Utilize fleet management software to track vehicle usage, maintenance schedules, fuel consumption, and other key metrics. Analyze data to optimize fleet performance.
• Vehicle Replacement Plan: Develop a 5+ year vehicle replacement plan based on analytics obtained through the vehicle maintenance system as well as industry best practices.
• Preventive Maintenance: Develop and manage a preventive maintenance program to ensure all vehicles and equipment are in optimal working condition.
• Time Management: Efficiently and independently manage time, priorities, and updating management on work in progress, backlog of work, section productivity and any other applicable status updates.
• Procurement and Disposal: Prepare specifications for procurement of utility vehicles and processing vehicles for disposal with regional fleet groups, Investment Recovery, and appropriate leasing companies.
• Team Leadership: Foster a positive and productive work environment, encouraging teamwork and continuous improvement.
• Industry Trends: Stay updated on industry trends and technological advancements, implementing new tools and systems to enhance fleet operations.
• Regulatory Compliance: Ensure compliance with all relevant federal, state, and local regulations, including those related to vehicle safety, emissions, and operator certifications.
• Fleet Policies: Create vehicle and equipment specifications and establishing fleet policies and procedures for all fleet operations.
• Fleet System Support: Provide support for M5/Fleet System by answering questions, troubleshooting issues, monitoring batch processing, and facilitating training as needed.
• Fleet System Upgrades: Implement M5/Fleet System upgrades, working with IT to review modifications, test changes, resolve issues, and coordinate the schedule for implementation.
• Fleet System Security: Maintain M5/Fleet System security by maintaining documentation of security changes, obtaining proper authorization for security changes, and performing biannual audits and security maintenance.
• Fleet System Vendor Interface: Interface with M5/Fleet System vendor, tracking reported problems for test fixes. Presenting issues and questions to vendor and presenting notifications to regional users.
• Fleet Manager Meetings: Coordinate Monthly Fleet Manager Meetings.
• Transportation Rates: Determine FE Transportation Rates and adjusting as required.

• Education: Bachelor's degree in Finance, Business Administration, Logistics, Transportation Management, or related field is strongly preferred. Equivalent training and related work experience will be considered in lieu of degree.
• Experience: Minimum of 7 years of experience in fleet management or related work experience, including experience in managing large fleets. Prior experience in a leadership role is preferred.
• Skills: Related work experience includes fleet operations, logistics, and maintenance program management. Experience in the utility industry or a related sector is preferred.
• Leadership Qualities: Must possess leadership qualities that allow one to provide effective guidance to others, coach others in effective decision-making and facilitate meetings.
• Fleet Systems: Must have proficiency and independence with fleet systems, with specific training in hydraulic power systems.
• Communication and Analytical Skills: Must possess superior communication and analytical skills to enable effective work with fleet and management personnel, along with interfacing and working cooperatively with customers, contractors and the general public, in a professional and courteous manner. Must have strong relationships at all levels.
• Software Proficiency: Must have full proficiency with PC software applications including Microsoft Office, (Word, Excel, Access, PowerPoint, etc.) and M5, along with knowledge of SAP, CREWS, P-Card and FieldNet.
• Sarbanes Oxley Compliance: Ability to understand and apply knowledge of Sarbanes Oxley compliance requirements.
• Accident Prevention Handbook: Must understand the company's Accident Prevention Handbook and apply this to safety in the workplace.
• Teamwork and Time Management: Must have demonstrated ability to work independently or in a team environment, to manage, organize and prioritize work and meet strict deadlines.
• Self-Motivation and Multi-Tasking: Must be self-motivated and able to multi-task with competing priorities, provide both internal and external quality customer service and demonstrate effective oral and written communication skills.
• Interpersonal Skills: Demonstrated interpersonal skills necessary to operate in a team or consensus decision-making environment, possessing the ability to make quick assessment and deliver well-thought decisions when situations arise that require independent judgment.

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.