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Patient Service Representative

2 months ago

McMinnville, Oregon, United States Community Care Partners Full time
Job Summary

We are seeking a highly skilled Patient Service Representative to join our team at Community Care Partners. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless patient experience.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to patients, families, and healthcare providers, ensuring a positive and respectful experience.
  • Registration and Scheduling: Collect and validate patient insurance information, identification, and prepares registration forms, ensuring accurate and timely processing.
  • Communication: Communicate effectively with patients, families, and healthcare providers, using clear and concise language to ensure understanding and satisfaction.
  • Administrative Tasks: Assist with daily administrative tasks, including scanning documents, balancing cash drawers, and maintaining accurate records.
  • Team Collaboration: Work collaboratively with the front office team to ensure seamless patient flow and efficient operations.
Requirements and Qualifications
  • Education: High school graduate or equivalent required.
  • Experience: Minimum of one (1) year of customer service experience required.
What We Offer
  • Competitive Pay: Hourly pay rate.
  • Opportunities for Growth: Career advancement opportunities within the organization.