Customer Service Associate

3 days ago


Sulphur Springs, Texas, United States Lowe's Full time
About the Role

As a Customer Service Associate at Lowe's, you will play a vital role in ensuring customers have an exceptional shopping experience. With a focus on delivering top-notch customer service, you will be responsible for welcoming customers, answering their questions, and providing expert guidance on our products and services.

Key Responsibilities
  • Welcome and engage with customers, addressing their queries and concerns.
  • Assist customers in locating and handling merchandise, ensuring they find what they need.
  • Process orders and deliveries accurately, guaranteeing timely receipt of merchandise.
  • Cross-functionally train in other areas of the store to enhance customer service delivery.
Requirements
  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months of experience using common retail technology, such as smart phones and tablets.
  • Reading, writing, and performing basic arithmetic (addition and subtraction).
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Estimated Salary: $40,000 - $60,000 per year

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