Field Service Engineer II

1 week ago


New York, New York, United States Leica Biosystems Full time
Leica Biosystems: Advancing Cancer Diagnostics and Improving Lives

At Leica Biosystems, our mission is to advance cancer diagnostics and improve lives. We're a global leader in cancer diagnostics with a comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence.

Job Summary

The Field Service Engineer II will support the needs of our customers, directly impacting patient health and overall well-being. This role is part of the Service Organization located in Oklahoma City, OK and will be fully remote.

Key Responsibilities
  • Provide installation support, maintenance, modification, and/or repair on 1-2 groups of mechanical, electromechanical, electronic, and/or refrigeration instruments.
  • Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
  • Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue.
Requirements
  • Associate's Degree with 3+ years of technical experience OR 5+ years of equivalent technical work experience or Bachelor's Degree.
  • Ability to travel - up to 90% daily travel with frequent overnights.
  • Must have a valid driver's license with an acceptable driving record.
  • Ability to lift, move or carry equipment up to 50 lbs.
Preferred Qualifications
  • Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
  • Field Service Engineering experience.
  • Networking/IT system upgrades experience.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.

This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.

Explore the flexibility and challenge that working for Leica Biosystems can provide.



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