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Beverage Equipment Service Specialist
2 months ago
This position is accountable for overseeing client accounts within a designated region, offering guidance and training to ensure the optimal operation of various beverage and chemical systems. Responsibilities include the installation and testing of equipment, assisting clients and sales representatives in selecting the most suitable equipment or products for their needs, and maintaining professional and courteous communication with customers, vendors, and colleagues while delivering precise and timely information. The role also involves collaboration with team members within the department and organization, as necessary, and performing any assigned duties to effectively support the company.
Key Responsibilities:Oversee client accounts within the assigned region and provide necessary assistance and training.Ensure the effective operation of various beverage and chemical systems.Install and conduct tests on various equipment.Support clients and sales representatives in identifying the most appropriate equipment or products for their applications.Deliver face-to-face customer service in diverse scenarios.Travel to client locations to resolve issues.Develop service or installation schedules.Carry out other related tasks as assigned.