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Senior Account Manager

2 months ago

Ottawa, United States Randstad USA Full time
Job Title: Senior Account Manager - Federal Government Clients

We are seeking a highly skilled Senior Account Manager to join our team at Randstad Digital. As a Senior Account Manager, you will play a critical role in driving business growth by engaging directly with clients, strategically planning your territory, and delivering exceptional service tailored to the unique needs of federal government businesses.

Key Responsibilities:
  • Market Analysis & Strategic Positioning: Analyze trends within the federal sector, leverage your industry expertise, and strategically position RD to maximize growth opportunities within this key segment.
  • Brand Representation: Accurately represent RD as the world's leading partner for talent, building strong relationships with federal government clients and key stakeholders.
  • Consultative Expertise: Serve as a trusted business consultant within the public sector, focusing on how digital solutions can transform client operations and drive higher levels of service delivery and engagement.
  • Client Engagement & Relationship Building: Act as the primary point of contact for federal clients, actively engaging to optimize and expand existing relationships and drive new business opportunities.
  • Digital Transformation Leadership: Utilize RD's strengths in cloud infrastructure, data analytics, digital product engineering, and customer experience to position RD as the leading provider of digital transformation solutions for federal agencies.
  • Project & Program Collaboration: Work closely with project and program management teams to ensure the successful delivery of services through an integrated approach.
  • Account Growth & Development: Establish and cultivate strong relationships with senior-level clients, internal teams, and external partners, driving significant growth within federal accounts.
  • Revenue & Margin Achievement: Lead the execution of new agreements aimed at surpassing revenue and margin expectations.
Requirements:
  • Experience: A minimum of 3 years of experience in selling technical products or services, with a proven history of expanding services within assigned accounts, particularly within the public sector or government.
  • Relationship Building: Demonstrated ability to cultivate long-lasting relationships built on trust and integrity.
  • Communication & Influence: Exceptional communication, presentation, and influencing skills, with a strong ability to engage senior-level stakeholders.
  • Problem-Solving & Innovation: Strong problem-solving capabilities and creative thinking, with a focus on delivering innovative solutions to federal clients.
  • Negotiation Skills: Proven negotiation skills with a track record of achieving favorable outcomes.
  • Performance Excellence: A history of consistently exceeding performance expectations.
  • Education: A Bachelor's degree is advantageous but not required.
  • Technical Proficiency: Proficiency with Google Workspace (Gmail, Calendar, Drive) is essential.
What We Offer:
  • Hybrid Work Environment: Enjoy the flexibility of a hybrid work setup, combining remote work with client visits.
  • Competitive Compensation: Benefit from a competitive base salary and bonus plan.
  • Wellness & Ergonomics: Access a wellness spending account and ergonomic reimbursement program to equip your home office.
  • Award-Winning Workplace: Randstad has been recognized as one of Canada's Best Workplaces by Great Places to Work for over 10 years, including specific recognition as a Best Workplace for Women.
  • Paid Time Off: Enjoy 3 weeks (15 days) of paid vacation in your first 12 months, plus additional care days.
  • Career Growth: Work in a dynamic, fast-paced environment with diverse challenges and opportunities for progression within a supportive and growing organization.
  • Inclusive Leadership: Thrive under a collaborative and participative leadership style.
  • Commitment to Diversity & Inclusion: Randstad Canada is dedicated to creating a workforce that reflects Canada's diversity.