Member Service Coordinator

4 days ago


Portage, Michigan, United States Sam's Club Full time

About the Job

This Member Service Coordinator position is a critical role at Sam's Club, where you will be responsible for providing exceptional customer service and supporting the overall success of our membership program.

Duties

  • Respond to member inquiries and resolve issues promptly and professionally.
  • Provide guidance and support to members on self-service technology, including processing payments and returns.
  • Maintain accurate records and reports related to member activity and sales.
  • Collaborate with other teams to achieve sales goals and drive business results.
  • Adhere to company policies and procedures, ensuring compliance with security and safety protocols.

What We Offer

Competitive salary: $45,000 - $60,000 per year, depending on experience. Benefits package includes health insurance, paid time off, and opportunities for professional growth and development.



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