Senior Experience Analyst

1 week ago

Springfield, Illinois, United States Apex Systems Full time
Job Title:

Senior Experience Analyst

Job Summary:

The Senior Experience Analyst serves as a Product Owner for Real Estate Lending, overseeing new product and feature enhancements. This role involves planning and directing activities to ensure timely development and delivery of reliable and efficient solutions to business requirements.

Responsibilities:
  • Coordinate dependencies with other Product Owners and work across teams to define and implement improvement stories that increase velocity and quality.
  • Work with other Product Owners and leadership to shape the product vision and enumerate high-level priorities.
  • Act as liaison between stakeholders and the team.
  • Drive product delivery through a keen understanding of the customer, mission, and product requirements.
  • Develop the team roadmap and support the team as needed to deliver on commitments.
  • Communicate with other Product Owners and Scrum Masters, program leadership, customers, and development teams.
  • Work in Agile methodology, write product requirements/Epics/user stories in ADO, and ensure story Readiness and Acceptance Criteria.
  • Manage product backlog - adjust for risk, and prioritize product backlog with the focus on execution for at-least 2 sprints.
  • Backlog refinement - lead backlog refinement to deconstruct, refine and estimate stories, add acceptance criteria and enable long range technical planning.
  • Be available for the team in all Scrum ceremonies meetings including standups, retrospectives, and demos.
  • Lead the planning product release plans and set expectation for delivery of new functionalities.
  • Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.
  • Drives value to the business by building, managing, and maintaining Product Backlog(s).
  • Builds a Product Backlog and reviews it with business owners to determine business value and to assign priority.
  • Provide coaching to team members who are new to Scrum and Agile practices.
  • Act as a liaison between the team and management as well as a liaison between the team and the customer/end users.
Qualifications:
  • Bachelor's in Business Administration, Information Technology, Management or related fields or the equivalent combination of education, training, or experience.
  • 3+ years of experience functioning in a fast-paced Product Owner or similar role.
  • Scrum Alliance Certified Scrum Product Owner (CSPO), SAFe Product Owner Product Manager (POPM) or equivalent PO certification.
  • 3+ year experience working with Pega.
  • Strong leadership experience with focus in project management and scheduling.
  • Demonstrated experience implementing and executing Agile principles with strong digital and technical skills.
  • Agile software development lifecycle knowledge.
  • Desired - Experience in mortgage industry.
  • Desired - Experience in software development using.Net and modern web frameworks.
  • Desired - Experience with software development and/or QA testing.
  • Desired - Experience with Azure DevOps (ADO).
  • Desired - Pega Business Architect Certification (PCBA).
Equal Employment Opportunity:

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or.

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