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Insurance Customer Service Representative

2 months ago


Lakewood, United States Dennis Sullivan - State Farm Agent Full time
Position Overview:

We are seeking a vibrant individual who thrives on providing exceptional customer experiences. As a State Farm Agent Team Member, you will have the opportunity to engage with the public and make a positive impact. Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities:
  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive a competitive compensation package, including hourly pay plus commission/bonus, health benefits, paid time off, flexible hours, professional development, and abundant opportunities for career advancement within our agency.

Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
About Our Agency:

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.

Our office is located in Lakewood, and we are a growing agency with big dreams and lots of potential. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team.