Service Excellence Associate

6 days ago


Lake Mary, Florida, United States Jacuzzi Group Full time

About Jacuzzi Group

">
  • ">
  • We are committed to delivering exceptional customer experiences and building lasting relationships with our clients.">
  • We believe in providing comprehensive support to our customers, ensuring their satisfaction and loyalty.">
">

Job Description

">
  • ">
  • This role involves connecting with customers, understanding their needs, and providing timely resolutions to any issues that may arise.">
  • You will work closely with our internal teams to ensure seamless execution of customer requests.">
  • Your key responsibilities include:">
    • ">
    • Providing technical assistance and troubleshooting services to customers.">
    • Processing warranty claims and collaborating with service technicians.">
    • Building and maintaining strong client relationships.">
    • Collaborating with internal departments to fulfill customer requests.">
    • Resolving complaints and tracking processes related to client desires.">
    • Acting as the client's representative in a firm to ensure their demands are met.">
    • Collecting and analyzing data on consumer behavior to understand changing needs.">
    • Processing and verifying the accuracy of orders using our internal CRM systems.">
    • Gathering customer information, accessing, and fulfilling customer needs while educating the customer.">
    • Evaluating and identifying opportunities to drive process improvements that positively impact the customer experience.">
    • Contributing to the development and maintenance of standards, policies, and procedures regarding customer service.">
    • Providing backup support to other team members as required.">
    • Initiating required actions for responding to customer care requests for order changes.">
    • Working with customers to resolve problems and facilitate solutions.">
    • Assisting in daily filing and other tasks as assigned.">
    • Collaborating with cross-functional teams to drive business outcomes.">
    ">

What We're Looking For

">
  • ">
  • A genuine passion for customer service with 1-3 years of experience under your belt.">
  • Proficiency in handling multiple software applications simultaneously.">
  • Natural communication skills to connect with people at all levels - from clients to colleagues.">
  • A reliable team player who thrives in a dynamic environment and adapts to changes with ease.">
  • Detail-oriented with a flair for following up and ensuring problems are resolved.">
  • In-office only.">
">

Why Work With Us?

">
  • ">
  • We offer a competitive benefits package, including health, dental, and vision plans, a 401k program with matching, paid vacation and holidays, and more.">
  • We prioritize employee development and provide training and growth opportunities.">
  • We foster a culture of teamwork, collaboration, and continuous improvement.">
">

About Jacuzzi Group

">
  • ">
  • We are a leading manufacturer of home wellness solutions, dedicated to delivering exceptional customer experiences and building lasting relationships with our clients.">
  • We strive to maintain our reputation as the premier manufacturer of home wellness solutions.">


  • Lake Mary, Florida, United States Topgolf Entertainment Group Full time

    Welcome to Topgolf Entertainment Group, a world-class sports entertainment leader. As a Golf Services Associate, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to assist players with check-in and reservations, providing them with information about the venue, gameplay, and promotions....


  • Lake Mary, Florida, United States Insight Global Full time

    Title: Client Services OfficerCompany: Reputable Financial Services OrganizationPay Rate: $22/HRDuration: 6 month contract to hire Location: Lake Mary, FL Environment: Hybrid, 3 days a week onsite Required Skills & Experience• 1+ years of experience within clients services from banking• Experience working with wire payments, ACH payments, etc.• Ability...


  • Lake Mary, Florida, United States Topgolf Full time

    Job Responsibilities + Welcome and assist players with check-in and reservations. + Provide information about the venue, gameplay, and promotions. + Help with golf clubs and equipment. + Ensure the cleanliness and organization of venue. + Offer retail items to guests, and keep retail area stocked and organized. + Respond promptly to guest inquiries and...


  • Lake Mary, Florida, United States Topgolf Entertainment Group Full time

    Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep Golf, Associate, Reservations, Service


  • Lake Mary, Florida, United States Ascensus Full time

    Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and...


  • Lake Mary, Florida, United States Winn-Dixie Full time

    **About Winn-Dixie Retail Stores**We are a leading retail company dedicated to providing exceptional customer service and quality products.Job Summary:We are seeking a highly motivated Sales Floor Associate - Customer Service Expert to join our team. As a Sales Floor Associate, you will be responsible for delivering outstanding customer service and ensuring...


  • Lake Mary, Florida, United States Walmart Full time

    Job OverviewAs a Front End Service Team Associate at Walmart, you will play a vital role in ensuring seamless customer experiences. Your primary responsibilities include processing returns and refunds, handling financial transactions, and providing exceptional customer service.Benefits and PerksCompetitive hourly pay with opportunities for performance-based...


  • Lake Mary, Florida, United States ASK Staffing Full time

    :This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work.Role : Customer Service Associate RepresentativeLake Mary, FL -Skills & Experience:Delivers basic technical, administrative, or operative Customer Service tasks.Performs simple data entry, sorts requests, and maintains...


  • Lake Mary, Florida, United States ASK Staffing Full time

    : This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. Role : Customer Service Associate Representative Lake Mary, FL - 33750857 Skills & Experience: Delivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and...


  • Lake Mary, Florida, United States Winn-Dixie Full time

    **Job Overview**At Winn-Dixie, we are seeking a skilled Retail Sales Associate to join our team. As a Grocery Associate, you will be responsible for providing excellent customer service, operating cashiering equipment accurately and efficiently, and maintaining a clean and organized store environment.**Responsibilities**Properly record sales through the...


  • Lake Mary, Florida, United States Walmart Full time

    Hourly Wage: $14 - $22 per/hour The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances....

  • Sales Associate

    5 days ago


    Lake Mary, Florida, United States Orangetheory Fitness Full time

    Job Summary: Orangetheory Fitness Lake Mary is seeking energetic, friendly, and sales orientated fitness enthusiasts to join our team JOB DESCRIPTION: Our Sales Associates are primarily responsible for meeting and exceeding performance goals, including generating and servicing leads, membership sales, and customer service. The ideal candidate has excellent...


  • Glen Saint Mary, Florida, United States US Postal Service Full time

    **Job Description:**The US Postal Service is seeking a highly motivated Rural Carrier Assistant to join our team. As a key member of the delivery team, you will be responsible for delivering mail and packages to customers along a prescribed route.Responsibilities: Load packages in delivery sequence in vehicleSort mail in delivery sequence for the assigned...


  • Lake Mary, Florida, United States TJ Maxx Part time

    JOB DESCRIPTION Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing,...

  • Associate Underwriter

    2 weeks ago


    Lake Mary, Florida, United States Frontline Insurance Managers, Inc. Full time

    Associate Underwriter Hybrid in Lake Mary, FL At Frontline Insurance, we are on a mission to Make Things Better, and our Associate Underwriter plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different?...


  • Lake Mary, Florida, United States The Institute of Internal Auditors, Inc. Full time

    About The Institute of Internal Auditors, Inc.\The Institute of Internal Auditors, Inc. (IIA) is a global professional association that provides leadership and resources for the internal audit profession.\We are seeking an experienced manager to lead our quality services team. As a member of our senior leadership team, you will be responsible for managing...


  • Lake Mary, Florida, United States Walmart Full time

    As an Online Order Filler & Delivery at Walmart, you'll be responsible for providing exceptional customer service and ensuring the accurate fulfillment of online orders. This role is a fantastic opportunity to work in a fast-paced environment where no two days are ever the same.About the RoleThis position requires you to acknowledge and greet customers with...

  • Warehouse Associate

    21 hours ago


    Lake Mary, Florida, United States Home Depot Full time

    Home Depot - JobID: E5C4FFEB68C94B9DBAB8D04F7BB339FF [Material Handler / Freight Handler] As a Warehouse Associate at Home Depot, you'll: Load and unload merchandise from trucks and move material within the warehouse; Carry or lift, as well as operate forklifts or other material handling equipment, in an organized and safe process; Assist in managing timely...

  • Grocery Associate

    2 weeks ago


    Lake Mary, Florida, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 211 WHEELHOUSE LN [Retail Clerk / Team Member] As a Grocery Associate at Winn-Dixie, you'll: Properly record sales through the scanning system; Operate cashiering equipment accurately and efficiently recognizing all forms of tender; Provide continuous attention to customer needs: greet, assist and thank customers in a...

  • Grocery Associate

    19 hours ago


    Lake Mary, Florida, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 211 WHEELHOUSE LN (Retail Clerk / Team Member) As a Grocery Associate at Winn-Dixie, you'll: Properly record sales through the scanning system; Operate cashiering equipment accurately and efficiently recognizing all forms of tender; Provide continuous attention to customer needs: greet, assist and thank customers in a...