Patient Experience Coordinator

6 days ago


Midland, Texas, United States Benevis Full time
Job Description:

Our Patient Experience Coordinator plays a vital role in ensuring our patients receive exceptional service throughout their visit.

About Benevis:

We are a leading provider of dental care services, dedicated to creating smiles in the communities we serve.

Main Responsibilities:
  • Deliver outstanding customer service to patients and parents.
  • Verify patient insurance eligibility and coverage limits.
  • Welcoming parents and patients upon arrival or departure from the office.
  • Manage daily appointment schedules.
  • Maintain a clean and organized waiting area and front desk space.
Essential Qualifications:
  • A minimum of one year of customer-facing experience (preferably in healthcare, retail, or hospitality).
  • A strong focus on customer satisfaction and loyalty.
  • A passion for working with children.
  • Compassion and a high level of service for patients, parents, and staff.
  • Integrity in all interactions.
Benefits:
  • A competitive compensation package.
  • Quarterly bonuses based on office performance.
  • A comprehensive benefits package: medical, dental, vision, 401(k) with match, flexible spending accounts, paid time off, company holidays, and more.
Estimated Salary:

$45,000 - $55,000 per year, depending on experience.



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