Customer Service Representative

4 weeks ago


Marble Falls, United States Vyve Broadband Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Provide top-notch customer service and support to clients via phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Meet or exceed sales targets and revenue goals.
  • Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
  • Stay up-to-date on product and service offerings to effectively communicate with clients and meet their needs.
Requirements
  • High school diploma or equivalent required; college degree preferred.
  • Minimum 2 years of customer service and sales experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.
What We Offer
  • Competitive salary and commission structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Flexible work arrangements, including remote work options.
About Us

Vyve Broadband is a leading provider of broadband internet, cable television, and voice services to residential and commercial customers. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a highly motivated and customer-focused individual to join our team.



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