Customer Service Representative

2 weeks ago


New York, New York, United States TTEC Full time

About the Role

We're seeking a skilled Customer Service Representative to join our team as a Toll Collector. As a key member of our operations team, you'll be responsible for providing exceptional customer service to motorists traveling through our toll lanes.

Key Responsibilities

  • Classify and collect proper toll amounts from motorists
  • Make changes, issue receipts, and write insufficient fund slips
  • Complete operations reports and balance cash deposits at end of shift

Requirements

  • Pleasant and customer service-oriented manner
  • High school diploma or equivalent
  • Current valid driver's license
  • A vehicle for use during work hours
  • Cash handling experience on a computerized system

What We Offer

  • Competitive base wage starting at $16.50 per hour
  • Performance bonus opportunities
  • A comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives

About TTEC

TTEC is a global company that specializes in delivering exceptional customer experiences through a combination of humanity and technology. We're proud to be an equal opportunity employer and strive to create a diverse and inclusive workforce that reflects the communities we serve.



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