IT Support Specialist for a 10-Month Tenure

4 days ago


Navy Yard City, Washington, United States George Consulting Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at George Consulting. This is a unique opportunity to work on a 10-month project supporting NIPO at the Washington Navy Yard.

The successful candidate will be responsible for performing various duties in information technology management, including issuing, troubleshooting, and monitoring command mobile devices, external hard drives, computer headsets, and phone headsets.

Main Responsibilities
  • Perform routine maintenance tasks such as toner replacements, cubicle and office setups, Teams/GVS/VTC/SVTC setups, Cisco desk phone setups, voicemail PIN resets, and software resolutions.
  • Assist Helpdesk Lead with IT helpdesk inquiries and respond to and track helpdesk issues via Navy IPO SharePoint portal ticketing system.
  • Maintain master mobile device database and track Mobile User Agreements (MUA). Liaise between Navy IPO personnel and DoN CIO Mobility Team.
Requirements

This position requires the ability to obtain an active Department of Defense Secret Security Clearance. The ideal candidate should have a CompTIA A+ certification and one year's experience in helpdesk or equivalent technical support position.

Familiarization with Windows 10/11 operating systems and Apple/Android mobile devices is essential. The selected candidate must also be able to lift up to 30lbs and work for a total of 10 months.

What We Offer

As a valued member of our team, you can expect a competitive estimated salary range of $60,000 - $80,000 per annum, depending on your experience and qualifications.



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