Software Asset Manager

3 days ago

Sterling Heights, Michigan, United States Nightwing Full time
Job Title: Software Asset Manager

Job Summary:

Nightwing is seeking a highly skilled Software Asset Manager to join our team. As a Software Asset Manager, you will be responsible for managing software and hardware assets belonging to and supporting our customer mission. You will work closely with vendors and our customer Software Asset Management (SAM) office to ensure accurate tracking and fulfillment of customer software requirements.

Key Responsibilities:

  • Identify and architect the current license management process and/or solution, bringing together software metadata, inventory, and usage information across all security enclaves into a normalized view.
  • Work with our customer's SAM team to establish the Enterprise Software Asset Management capability to manage the entire software lifecycle, aggregate software asset data into a single accessible repository, and reduce labor through automation.
  • Complete and sustain a full software inventory (desktop applications, server applications, virtual applications, concurrent-use license servers, database instances) to the SAM team.
  • Normalize inventory data to provide a singular license inventory that can then be managed against the software contracts and license terms.
  • Provide assessment and analysis of the SAM execution of the full acquisition lifecycle from requirements assessment, design/development, procurement, policy, and sustainment of CISA ME's commercial-off-the-shelf (COTS) software.
  • Acquisition Planning Support:
    • Provides advice and counsel working directly with SAM Government managers and the CISA user base to develop system requirements, validate software segment changes, and develop final requirements to update COTS software packages.
    • Work with CISA ME to finalize requirements and develop the procurement packages and request for quotes and issue to CISA approved software vendors.
    • Manages the proposal and procurement process to status each procurement resulting in CISA receiving best pricing and efficient, cost-effective delivery to meet CISA COTS requirements.
  • Configuration Management Support:
    • Provides input to and reviews request for change (RFCs) affecting the ME Branch in respect to COTS software requirements. Work directly with CISA programs in the technical review and comments for all enterprise architecture requirements reflecting changes to enterprise networks, to include architecture changes, performance enhancements, and planned upgrades and recapitalization efforts.
  • Data Management Support:
    • Evaluates multiple options for development of a web-based relational database tracking tool for the SAM group to support all COTS software acquisitions and associated configurations.
  • Maximize the use and integration of commercial off-the-shelf (COTS) products and pull inventory from all software deployment systems and license managers (floating license servers) within CISA ME.
  • Work with developers to extract software inventory information from a myriad of software deployment systems (e.g., Altiris, VMware, etc.) to provide a single aggregate picture.
  • Catalog and track all customer software builds, versions, updates, licenses, requests, and maintenance, including contractor-procured and Software Asset Management (SAM)-procured.
  • Coordinate SW license and maintenance renewals with SAM.
  • Review, submit, monitor, and status software requests and transfers with SAM using ServiceNow or other tools as prescribed by SAM.
  • Prepare, review, process, status, and report on customer requests to add, transfer, or remove software or hardware.
  • Review, prepare, submit, monitor, status, and report on Whitelist Change Requests (or is this TRM), waivers, etc.
  • Prepare, process, status, close, and report on CRQs to add, transfer, or remove software or hardware/peripherals for customer staff.

Requirements:

  • U.S. Citizenship
  • Must be able to obtain a Secret clearance within 1 year
  • Must be able to obtain DHS Suitability
  • Six (6) or more years of configuration management experience required.
  • 5+ years of directly relevant Software Asset Management experience required.
  • Strong knowledge & exp. with software asset lifecycle management processes planning, acquisition, deployment, monitoring, harvesting, and retirement.
  • Experience with development of software asset management policies, workflows, processes, and procedures
  • Knowledge and experience with software asset management related international standards (e.g., ISO 19770, ISO20000/ITIL)
  • Experience with license management and optimization tools, software discovery tools (e.g., Altiris, ServiceNow, Flexera or similar)
  • Experience interpreting software licensing terms and conditions.
  • Experience with SharePoint and MS Office suite.
  • Strong knowledge of software publishers' licensing models and software deployment and use rights (e.g. Microsoft, Adobe, Oracle, and McAfee).
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

Desired Skills:

  • Excellent problem-solving and communication skills.
  • Strong teamwork and collaboration abilities.
  • Ability to adapt to a fast-paced, evolving technology environment.
  • Attention to detail and commitment to delivering high-quality solutions.
  • Experience with SQL Database Server to create and generate Software Licensing reporting preferred.

Required Education:

  • Bachelors Degree in related field with at least four years of related technical experience (Additional professional experience may be considered in lieu of a degree)

Desired Certifications:

  • SAM certification preferred (e.g., IAITAM Certified Software Asset Manager).

About Nightwing:

Nightwing is a leading provider of technically advanced full-spectrum cyber, data operations, systems integration, and intelligence support services to the U.S. government. With over four decades of experience, our team has been providing critical support to some of the world's most important missions. We value collaboration and teamwork, and we're committed to delivering exceptional results for our clients.

At Nightwing, you'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and shape the future of cybersecurity and intelligence.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about software asset management and want to join a dynamic team, we encourage you to apply.

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