Help Desk Technician

4 weeks ago


Framingham, Massachusetts, United States Replimune, Inc. Full time

We are seeking a skilled Help Desk Technician to join our team at {company}. As a Help Desk Technician, you will be responsible for providing technical support to our employees and resolving technical issues in a timely and efficient manner.



The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for:




  • Responding to technical inquiries from employees via phone, email, or in-person
  • Troubleshooting technical issues with computer systems, software, and hardware
  • Providing training and guidance to employees on the use of technology
  • Documenting and tracking technical issues using our internal tracking system


If you are a detail-oriented and organized individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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