Store Manager in Training Position

2 weeks ago


Chattanooga, Tennessee, United States Insomnia Cookies Full time

Unlock Your Potential with Insomnia Cookies

We're seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies. As a key member of our store operations team, you will be responsible for leading our team of sales associates and delivery drivers to provide exceptional customer service and drive sales growth.

Key Responsibilities:

  • Supervise and train sales associates and delivery drivers to ensure excellent customer service and sales performance.
  • Lead new hire onboarding and initial training to ensure a smooth transition into the team.
  • Conduct interviews for potential new hires and make recommendations to the Store Ops Manager.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold team members accountable to Insomnia Cookies' standards and policies.
  • Upsell and provide exceptional customer service to drive sales growth.

Requirements:

  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.

What We Offer:

  • Market competitive hourly compensation.
  • Eligibility for end of period store bonus.
  • Excellent comprehensive benefits.
  • $ monthly cellphone stipend.
  • 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.
  • Job stability with a rapidly growing and reputable company.
  • Achievable growth/promotion opportunities.
  • A fun and exciting team environment.
  • FREE cookies with every shift.


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