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Retail Sales Leader
2 months ago
Position Overview
This role is pivotal in ensuring excellence across all facets of a retail establishment. Acting as the primary support to the Store Manager, the Sales Manager will spearhead sales strategies and initiatives. Key responsibilities include guiding the Sales team and Team Leaders, fostering an exceptional shopping experience for customers, and overseeing operational tasks throughout the store. Additionally, this position is committed to cultivating a safe and efficient workplace for all Team Members, customers, and vendors, while also mentoring Sales Team Members on the correct application of policies and procedures. This role is fundamentally focused on driving sales performance.
Core Responsibilities
- Ensure consistent and reliable attendance.
- Achieve financial performance targets.
- Adhere to assigned schedules based on operational requirements.
- Promote and maintain a safe and productive work environment by adhering to and enforcing established policies and procedures.
- Proactively support sales initiatives through the following actions:
- Welcome the Customer
- Identify the Customer's needs
- Suggest appropriate products
- Encourage the Sale
- Accountable for all sales metrics, including customer satisfaction scores.
- Deliver outstanding service to customers and enhance sales through effective selling strategies.
- Possess in-depth product knowledge and foster a culture of ongoing product training within the Sales Team.
Qualifications Required
Experience: Previous leadership experience in a retail environment is essential. Prior experience in sales and supervisory roles is highly desirable. Familiarity with farming, ranching, pet/equine, or welding is advantageous. Candidates must be at least 18 years old and hold a valid driver's license.
Education: A high school diploma or equivalent is mandatory. A Bachelor's degree in Business Administration or a related field from an accredited institution is preferred. Regardless of educational background, candidates must demonstrate proficiency in reading, writing, and numerical skills.