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Fitness Center Associate

2 months ago

Carrollton, Texas, United States Sport & Health Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Sport & Health. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, guests, and visitors, ensuring a welcoming and inclusive environment for all.

Key Responsibilities
  • Deliver outstanding customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including checking in members, processing transactions, and maintaining a clean and organized workspace.
  • Recruit and retain members by promoting our services and programs, and providing personalized support to meet their needs.
  • Collaborate with the front desk team to achieve sales and membership goals, and contribute to a positive and productive work environment.
Requirements
  • High school diploma or equivalent required; six months of experience in a customer-facing role preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Basic computer skills, including proficiency in MS Office and email.
  • Ability to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer
  • Complimentary membership and guest privileges.
  • Discounts on personal training, mind-body, aquatics, and kids programs.
  • Employee referral gift and in-house continuing education credits.
  • Medical, dental, vision, and supplemental benefits, as well as 401(k) retirement plan and paid time off.