Customer Service Ambassador

5 days ago


Hilliard, Ohio, United States Destination Pet LLC Full time
Job Title: Pet Care Support Specialist

The right candidate will possess excellent communication and interpersonal skills, with the ability to handle a high volume of customer inquiries in a fast-paced environment. Our ideal candidate is knowledgeable about pet care, passionate about delivering exceptional customer service, and committed to building strong relationships with our clients.

This role involves handling cash transactions, answering phone calls, and ensuring that all customers receive a welcoming and professional experience. You will be responsible for maintaining accurate records, adhering to company policies, and working effectively as part of a team to achieve business objectives.

We are an equal opportunity employer and welcome applications from candidates who share our values of compassion, integrity, and excellence. If you are a motivated individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.

About Us:
Destination Pet LLC is a leading provider of pet care services, dedicated to delivering top-notch care to our furry friends and their owners. We pride ourselves on our commitment to animal welfare, customer satisfaction, and community involvement.

Salary: $13.50-$16.25 per hour (dependent on experience)

Key Responsibilities:
• Provide exceptional customer service, addressing all inquiries and concerns in a professional and courteous manner
• Handle cash transactions accurately and efficiently
• Maintain accurate records and adhere to company policies
• Work collaboratively with colleagues to achieve business objectives
• Develop and maintain knowledge of pet care products and services

Requirements:
• High school diploma or equivalent required; relevant experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing circumstances
• Basic math skills and attention to detail
• Ability to lift 40 pounds and stand for extended periods

Physical Demands:
• Frequent standing, walking, and climbing stairs
• Ability to lift 40 pounds and handle dogs on leashes
• Exposure to disinfectant/sanitation chemicals, animal dander, and excretions

Working Hours:
• Evenings, weekends, and holidays may be required

What We Offer:
• Competitive hourly rate ($13.50-$16.25 per hour)
• Opportunities for career advancement and professional growth
• A supportive and inclusive work environment
• Comprehensive training and ongoing support

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