Operations Manager

1 day ago


Sun City, Arizona, United States Palo Verde Cancer Specialists Full time
Job Title: Operations Manager

Estimated Salary: $65,000 - $80,000 per year

About the Role:

Palo Verde Cancer Specialists is seeking an experienced Operations Manager to oversee the daily workflow of our call center. This role will be responsible for coaching, resolving issues, and guiding staff to ensure seamless operations.

Key Responsibilities:
  • Answering phones and responding to customer inquiries
  • Supervising a team of operators and providing guidance and support
  • Organizing workflow and ensuring all employees understand their duties
  • Monitoring employee productivity and training needs
  • Providing constructive feedback and coaching to staff
Requirements:

To be successful in this role, you will need:

  • A strong knowledge and understanding of healthcare planning and operations
  • Experience interacting with physicians and allied health professionals
  • Excellent communication skills, both verbal and written
  • Able to work efficiently in a fast-paced environment and meet deadlines


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