Retail Customer Service Specialist
4 days ago
About the Role: As a Retail Customer Service Specialist at Berco Redwood Inc., you will play a vital role in delivering outstanding customer service to our retail customers. Your primary responsibility will be to assist customers with lumber selection, provide information on products and services, and maintain a clean and organized store environment.
">Key Tasks:
- Assist customers with product inquiries, pricing, availability, and refunds/exchanges via walk-in, telephone, or email.
- Utilize knowledge of company products, procedures, and practices to provide accurate information to customers.
- Enter orders into the system and schedule delivery of products to meet customer needs.
- Resolve simple customer complaints and escalate more complex issues to senior staff for resolution.
- Ensure store cleanliness and maintain a safe working environment by regularly picking up trash, banding, scraps, etc.
- Develop long-term relationships with customers by engaging with them, asking about project needs, and finding out if they have any other building material needs.
Requirements:
To be successful in this role, you should possess a high school education, one to two years of related experience or training, or an equivalent combination of education and experience. Good customer service skills, the ability to operate a forklift (desirable), and knowledge of building materials products and lumber (highly desirable) are essential.
Work Environment:
You will work primarily indoors, with occasional outdoor work in various weather conditions. Exposure to fumes or airborne particles, toxic or caustic chemicals, and vibration is possible. The noise level in the work environment is usually loud.
Estimated Salary Range: $50,000 - $65,000 per year, depending on location and experience.
-
Retail Store Support Specialist
2 weeks ago
El Dorado Hills, California, United States Safeway Full timeSafeway is seeking a Retail Store Support Specialist to help us deliver an exceptional shopping experience for our customers. As a key member of our store team, you will be responsible for providing support to our sales floor team and contributing to a positive store environment.Your key responsibilities will include:Providing support to sales floor...
-
Customer Service Representative
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeJoin Our Sales TeamAce Hardware is seeking a highly motivated and customer-focused Cashier and Sales Associate to join our sales team. In this role, you will be responsible for providing excellent customer service, operating cash registers, handling customer transactions, and maintaining a clean and organized store environment.About the Role:- Provide...
-
Retail Service Associate
2 weeks ago
El Dorado Hills, California, United States Massage Envy Full timeAbout Massage EnvyWe're a supportive and inspiring community that helps clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base.Salary & BenefitsThe estimated annual salary for this role is $33,280 - $44,960, depending on personal sales. You'll also enjoy competitive benefits, including...
-
Retail Sales Professional
4 days ago
El Dorado Hills, California, United States Berco Redwood Inc Full timeJob OverviewBerco Redwood Inc. is seeking a skilled Lumber Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to retail customers, assisting with customer inquiries on product selection, pricing, and availability.Main Responsibilities:Provide customer service primarily to retail customers, via...
-
Customer Service Expert
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeJob SummaryWe are seeking a highly motivated and organized Customer Service Expert to join our team at Ace Hardware. The ideal candidate will have excellent communication skills, be able to multitask, and have a passion for providing exceptional customer service.Key ResponsibilitiesAs a Customer Service Expert, you will be responsible for assisting customers...
-
Cashier and Customer Service Representative
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeAce Hardware is seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Representative. In this role, you will have the opportunity to work in a dynamic retail environment and develop your skills in customer service, sales, and cash handling.Main Responsibilities:Deliver exceptional customer service and...
-
Sales Associate
4 days ago
El Dorado Hills, California, United States Berco Redwood Inc Full timeJob DescriptionWe are seeking a highly motivated Retail Sales Associate to join our team at Berco Redwood Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service to retail customers, assisting with customer inquiries on product selection, pricing, and availability.Sales Responsibilities:Provide customer...
-
Sales Associate
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeAce Hardware is hiring a Sales Associate to provide exceptional customer service in our retail store. As a key member of our team, you will be responsible for assisting customers with returns, special orders, and lookups both in-person and over the phone.Job DescriptionWe are seeking a motivated and detail-oriented individual to assist in all areas of the...
-
Customer Care Specialist
3 days ago
El Dorado Hills, California, United States Massage Envy Full timeWelcome to Massage EnvyWe're passionate about helping others achieve their wellness goals. Our team is dedicated to providing an exceptional experience and building strong relationships with our clients.Compensation & PerksThe estimated annual salary for this role is $33,280 - $44,960, depending on personal sales. You'll also enjoy a range of benefits,...
-
Retail Sales Professional
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeAce Hardware Retail OpportunityA career in retail with a difference at Ace Hardware.We are seeking a dedicated and customer-focused Retail Sales Professional to join our team. As a key member of our sales team, you will play a crucial role in delivering exceptional customer service and ensuring our customers have an outstanding shopping experience.About the...
-
Retail Team Member
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeWe are seeking a highly skilled Retail Team Member to join our Ace Hardware team. As a key part of our sales floor, you will be responsible for operating the cash register/POS, restocking shelves, and maintaining a clean and organized store environment.Key ResponsibilitiesAssist customers with purchases and resolve any issues that may ariseMaintain a high...
-
Retail Sales Representative
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeAce Hardware OverviewA leading hardware retailer with a strong presence in the community, Ace Hardware values customer service and teamwork. As a Retail Sales Representative at Ace Hardware, you will have the opportunity to work in a fast-paced retail environment where no two days are ever the same.About the JobThe Retail Sales Representative role involves...
-
Electric Customer Support Specialist
4 weeks ago
El Dorado Hills, California, United States V3 Electric Full timeWe are looking for a detail-oriented and organized professional to join our team as an Electric Customer Support Specialist. As a key member of our customer support team, you will play a critical role in ensuring that our customers receive exceptional service and satisfaction.Responsibilities:Manage large volumes of incoming calls, identifying and assessing...
-
Customer Experience Associate
2 days ago
El Dorado Hills, California, United States Massage Envy Full timeAbout Our Team:We're a community-driven organization that values individuality and knowledge sharing. As a Sales & Customer Service Associate at Massage Envy - El Dorado Hills, you'll be part of a supportive team that's committed to helping clients achieve their wellness goals.Salary: $18-$23/hour (FDAs range $18-$23/hr depending on personal sales)Job...
-
Retail Sales Associate
2 days ago
El Dorado Hills, California, United States Ace Hardware Full timeJoin our dynamic team at Ace Hardware as a Retail Sales Associate - Cashier! As a key member of our sales floor team, you will be responsible for providing top-notch customer service and ensuring seamless transactions. Your duties will include:Welcoming customers into the store and engaging with them to understand their needsOperating cash registers with...
-
Senior Retail Operations Manager
4 weeks ago
El Dorado Hills, California, United States Petco Full timeAbout the RoleWe are seeking an experienced Senior Retail Operations Manager to join our team at Petco. In this role, you will be responsible for leading a high-performing team to deliver exceptional customer service, drive sales growth, and maintain operational excellence in one of our retail pet care centers.
-
Lumber Specialist
4 days ago
El Dorado Hills, California, United States Berco Redwood Inc Full timeAbout the JobBerco Redwood Inc. is hiring a Retail Sales Professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to retail customers, assisting with customer inquiries on product selection, pricing, and availability.Key Responsibilities:Provide customer service primarily to retail...
-
Automotive Retail Specialist
3 days ago
El Cerrito, California, United States AutoZone Full timeAutomotive Retail SpecialistAre you passionate about delivering exceptional customer experiences? Do you have a strong understanding of automotive products and services? We're looking for an Automotive Retail Specialist to join our team!Key Responsibilities:Provide expert advice on automotive products and services.Assist customers in locating merchandise and...
-
Retail Customer Service Representative
4 weeks ago
Chino Hills, California, United States PetSmart Full timeJob Title: Retail Sales AssociateDescription: As a Retail Sales Associate at PetSmart, Inc., you will be responsible for creating memorable customer experiences, promoting sales growth, and maintaining a safe and clean store environment.Responsibilities:Create engaging customer experiences through product knowledge and exceptional serviceDrive sales growth...
-
Retail Peak Season Specialist
4 weeks ago
El Cajon, California, United States Tillys Full timeUnlock Your Potential as a Retail Peak Season SpecialistAre you looking for a challenging and rewarding role that allows you to engage with customers and drive sales? Look no further! As a Retail Peak Season Specialist at Tillys, you will be responsible for delivering exceptional customer service, creating a unique shopping experience, and working in a...