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Senior Living Guest Services Coordinator

2 months ago


Roswell, New Mexico, United States St. George Village Full time
Position Overview

St. George Village, a premier retirement community, is seeking a dedicated individual with a background in customer service and administrative support. The ideal candidate should have at least one year of experience managing multi-line phone systems and addressing resident inquiries and concerns.

Key Responsibilities:

  • Provide exceptional service to residents and their families, ensuring a welcoming environment.
  • Handle incoming calls and assist with various administrative tasks efficiently.
  • Demonstrate the ability to make informed decisions while adhering to established protocols.
  • Manage multiple tasks in a dynamic and fast-paced setting.
  • Respond to emergencies, including fire alarms, and collaborate with security personnel as needed.

Qualifications:

  • Minimum of 1 year of experience in an administrative, hospitality, or senior living role.
  • Strong professional demeanor and a positive attitude.
  • Ability to work effectively within a team environment.
  • Proficiency in Microsoft Office Suite.

Work Schedule: Flexibility to work weekdays and weekends is essential.

At St. George Village, we uphold our core values daily, focusing on personalized care, high-quality customer service, teamwork, safety, and effective communication.

The above description is intended to outline the general nature of the work performed in this position and is not an exhaustive list of all responsibilities and skills required.

Benefits:

  • Engaging work environment centered around resident-focused care.
  • Competitive compensation package.
  • Evening and night shift differentials.
  • Bi-weekly pay with direct deposit options.

COVID-19 Safety Measures: All staff members are required to adhere to safety protocols, including wearing masks and completing daily health screenings.