Collision Center General Manager

3 weeks ago


Sapulpa, Oklahoma, United States The Boyd Group Full time
Job Summary

The Collision Center General Manager is responsible for leading the day-to-day operations of the repair facility, ensuring exceptional customer experiences, and meeting key performance indicators. This role requires strong leadership, communication, and problem-solving skills to drive business growth and success.

Key Responsibilities
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage and maintain accurate records of customer interactions, repair orders, and inventory.
  • Collaborate with team members to achieve sales and profit targets.
  • Conduct regular performance reviews and provide coaching to team members.
  • Maintain a clean and organized repair facility, adhering to safety and quality standards.
  • Monitor and address any maintenance or equipment issues promptly.
  • Develop and implement training programs to enhance team member skills and knowledge.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Post-secondary education or equivalent experience in a related field.
  • Proven leadership experience in a collision repair environment or similar role.
  • Excellent communication, problem-solving, and interpersonal skills.
Benefits
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.


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