Senior IT Support Specialist

7 days ago


Washington, Washington, D.C., United States iNovex Information Systems Full time
Job Description:

We are seeking a highly skilled Senior IT Support Specialist to join our team. The ideal candidate will have extensive experience in system administration, with a strong background in Linux and Windows operating systems.

Key Responsibilities:
  1. Provide tier 1 and tier 2 support for IT systems, including troubleshooting and maintenance.
  2. Manage daily activities of configuration and operation of IT systems.
  3. Assist users in accessing and using IT systems.
  4. Optimize system operations and resource utilization.
  5. Analyze and resolve complex problems associated with server hardware, applications, and software integration.
Requirements:
  • 15 years of experience as a senior IT support specialist in programs and contracts of similar scope, type, and complexity.
  • Bachelor's degree in a technical discipline from an accredited college or university.
  • Strong Linux and Windows experience, including DoD 8570.01-M certification.
  • Familiarity with STE/STN tools and automation tools such as Ansible.
Benefits:
  • Competitive salary range: $156,000 - $206,000.
  • Rich healthcare options through CareFirst with 100% company-paid premiums.
  • 401K plan with 10% total contribution, including 5% safe harbor and 5% annual profit share.
  • Paid time off, 11 federal holidays, and 2 floating holidays.
  • Free 24/7 learning via Udemy and opportunities for career growth and development.

RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges. We are an equal opportunity employer and welcome applicants from diverse backgrounds.



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