Senior IT Support Specialist
7 days ago
We are seeking a highly skilled Senior IT Support Specialist to join our team. The ideal candidate will have extensive experience in system administration, with a strong background in Linux and Windows operating systems.
Key Responsibilities:- Provide tier 1 and tier 2 support for IT systems, including troubleshooting and maintenance.
- Manage daily activities of configuration and operation of IT systems.
- Assist users in accessing and using IT systems.
- Optimize system operations and resource utilization.
- Analyze and resolve complex problems associated with server hardware, applications, and software integration.
- 15 years of experience as a senior IT support specialist in programs and contracts of similar scope, type, and complexity.
- Bachelor's degree in a technical discipline from an accredited college or university.
- Strong Linux and Windows experience, including DoD 8570.01-M certification.
- Familiarity with STE/STN tools and automation tools such as Ansible.
- Competitive salary range: $156,000 - $206,000.
- Rich healthcare options through CareFirst with 100% company-paid premiums.
- 401K plan with 10% total contribution, including 5% safe harbor and 5% annual profit share.
- Paid time off, 11 federal holidays, and 2 floating holidays.
- Free 24/7 learning via Udemy and opportunities for career growth and development.
RealmOne is a mid-sized science and technology company dedicated to solving our customers' toughest mission challenges. We are an equal opportunity employer and welcome applicants from diverse backgrounds.
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