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Transportation Logistics Coordinator

2 months ago

Kansas City, United States Allen Lund Company, LLC Full time
Job Description

About Us

Allen Lund Company, LLC is a leading transportation brokerage firm that has been serving the industry for over 40 years. We are committed to providing exceptional customer service and building strong relationships with our clients and carriers.

Job Summary

We are seeking a highly motivated and experienced Transportation Logistics Coordinator to join our team. The successful candidate will be responsible for managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies.

Key Responsibilities

  • Contact new customers to discuss their shipping needs and provide solutions
  • Freight brokerage and booking loads to meet customer requirements
  • Develop and increase profitable volume with existing and newly acquired shippers
  • Build relationships with developing accounts to identify new business opportunities
  • Use strong relationships to understand customer's business and identify solutions to their problems
  • Contact and build relationships with carriers to negotiate rates and capacity
  • Increase capacity for specific projects and lanes to meet customer demand
  • Gain up-to-date personal knowledge of market freight rates to determine fair prices for customers
  • Recommend solutions for customers to Senior Transportation Brokers and/or management
  • Deliver exceptional customer service to meet and exceed customer expectations

Requirements

  • College degree highly desired or equivalent experience
  • Self-motivated, enthusiastic team player who excels in a fast-paced environment
  • Minimum of 3 year's experience in Freight Brokerage/customer service
  • Excellent and effective communication skills
  • Strong customer service orientation and excellent work ethic
  • Ability to quickly process information and make decisions
  • Effective negotiation and problem-solving skills, and ability to handle conflict
  • Excellent time-management skills with the ability to multi-task
  • Highly organized and detail-oriented

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance