Mercedes Benz Used Car Appraisal Manager

2 weeks ago


San Antonio Texas, United States Mercedes Benz of San Antonio Full time
Job Summary

We are seeking a highly skilled and experienced Used Car Appraisal Manager to join our team at Mercedes Benz of San Antonio. As a key member of our sales team, you will be responsible for appraising, purchasing, and merchandising preowned inventory acquired from service customers.

Responsibilities
  • Approach and engage with our service department customer base to procure used vehicles for dealership inventory.
  • Appraise used vehicles to ensure accurate pricing and maximize sales potential.
  • Develop and implement strategies to reach sales, gross, and key expense goals on a monthly and annual basis.
  • Stay up-to-date on federal, state, and local regulations affecting used-vehicle sales and ensure compliance.
  • Implement and monitor prospecting and sales control systems to ensure follow-up with potential buyers.
  • Monitor customer preferences, lost sales, and dealership sales history to inform purchasing decisions.
  • Ensure seamless delivery procedures, including introduction to the service department and scheduling of the first service appointment.
  • Provide accurate documentation for purchases of used inventory and notify the used-vehicle department manager of anticipated deliveries.
  • Stay informed about current market trends and used vehicle valuations.
  • Comply with all federal and state laws and regulations regarding the used-vehicle industry.
  • Monitor auto auction activity and prices to ensure competitive pricing.
  • Handle customer complaints promptly and professionally, adhering to dealership guidelines.
  • Attend regular managers' meetings to stay informed about dealership operations and goals.
Requirements
  • Two years of experience in automotive preowned sales or a related field.
  • High school diploma or equivalent required.
  • Valid driver's license and manufacturer training.
Work Environment

The work environment is fast-paced and dynamic, with occasional exposure to outside weather conditions. The noise level is moderate.

Mercedes Benz of San Antonio is an Equal Opportunity / Affirmative Action employer. We welcome applications from qualified candidates and are committed to diversity and inclusion in the workplace.



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