Guest Service Team Representative

4 weeks ago


Beaverton, Oregon, United States Big Al's Full time

About Us

Big Al's is an entertainment center seeking to provide a first-class experience to our guests. We are looking for positive and enthusiastic team members to fill our Guest Service Team Member positions.

Job Description

We are seeking candidates with exceptional interpersonal and sales skills to consistently provide a first-class experience to our guests. This includes educating guests on promotions, developing positive relationships in all standard forms of communication, and promoting and selling Big Al's promotions to all guests.

Key Responsibilities

Greet guests professionally and positively, process guest transactions, and ensure proper equipment is available for bowling and arcade activities.Promote and sell Big Al's promotions to all guests and participate in up-selling the guest experience.Properly handle cash and other financial transactions.Support guests in multiple areas of the entertainment center, including hosting and directing guests, running food to tables, and ensuring cleanliness and sanitation standards are met.Assist with opening and closing the center and follow all safety procedures and practices.Participate in cleaning duties, including sweeping, wiping down equipment, and replenishing sanitary items.

Requirements

To be successful in this role, you should have intermediate skills in MS Office programs, a high comfort level with in-person interactions, and a first-class level of guest service skills. You should also be able to lift up to 25lbs frequently and stand/walk constantly. A Food Handlers Certification is also required.

Compensation

The estimated salary for this position is $15.75 per hour, based on the location in Beaverton, OR.



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