Healthcare Access Representative I

2 weeks ago


Milwaukee, Wisconsin, United States Ascension Full time
Position Overview

The Patient Access Representative I plays a crucial role in the Revenue Cycle department, ensuring a seamless experience for patients regarding their insurance coverage and financial responsibilities. This full-time position operates during daytime hours, contributing to the operational efficiency of our healthcare services.

Key Details
  • Department: Revenue Cycle
  • Schedule: Full-time / 40 hours / Days
  • Organization: Ascension
  • Location: Milwaukee, WI
Employee Benefits

We offer a comprehensive benefits package that includes:

  • Paid time off (PTO)
  • A variety of health insurance options and wellness programs
  • Retirement plans with employer matching
  • Long-term and short-term disability coverage
  • Employee assistance programs (EAP)
  • Parental leave and adoption support
  • Tuition reimbursement opportunities
  • Community engagement initiatives

*Please be aware that benefits and eligibility may vary based on position. Actual compensation will depend on various factors including role, education, experience, location, and qualifications. For further details, please consult with your Talent Advisor.

Primary Responsibilities

The Patient Access Representative I is responsible for:

  • Assessing and confirming insurance coverage and coordination of benefits from all applicable sources.
  • Determining the need for pre-authorization and securing authorization for scheduled medical procedures.
  • Accurately entering patient insurance details into the patient record and documenting coverage for services rendered.
  • Evaluating financial responsibilities associated with the services provided.
  • Informing patients and/or healthcare providers about any services that are not authorized by insurance.
  • Engaging with patients and healthcare providers regarding financial obligations and insurance coverage inquiries.
Qualifications

Education:

  • High School Diploma or equivalent is required.

Experience:

  • A minimum of two (2) years of experience in roles involving public interaction and basic accounting practices is required.
  • Six (6) months of experience in a medical business office, physician's office, or hospital setting is preferred.
Additional Preferences

There are no additional preferences for this position.



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