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Patient Services Director

2 months ago


Miami, Florida, United States Morrison Healthcare Full time

Job Title: Patient Services Manager

Reports To: Director of Dining Services

Location: Morrison Healthcare

Job Summary: We are seeking a Patient Services Manager to lead the Patient Services Team in an Acute Care setting.

Key Responsibilities:

  • Establish and Implement Patient Food Services Strategies: Develop and oversee the implementation of patient food services needs to ensure efficient resource use and patient satisfaction.
  • Manage and Develop Patient Service Team Members: Supervise, train, evaluate, and discipline patient food service personnel to ensure they meet patient satisfaction goals.
  • Comply with Dietary Restrictions: Ensure compliance with dietary restrictions for special diets to meet patient needs.
  • Meet Patient Satisfaction Goals: Ensure patient satisfaction goals are met through efficient resource use and effective team management.

Qualifications:

  • Education and Experience: Associate degree with work experience in food services or a related field, preferably in an acute care setting.
  • Certifications and Skills: Certification in Dietary Management is preferred, and ServSafe certification is desirable. Proficient in Microsoft office applications and diet office systems.