Factory IT Supervisor
1 month ago
Spectrum Safety Solutions is a global leader in fire detection and suppression solutions for high-hazard applications across various industries. Our team leverages strong customer relationships to deliver differentiated lifecycle solutions and advance growth across key segments.
Det-Tronics is a part of Spectrum Safety Solutions and has a global footprint with manufacturing sites in the U.S. and sales presence in all key geographies. We make the world a better place to live by building and maintaining comfortable, accessible, efficient, healthy, safe, secure, and sustainable environments.
The Factory IT Supervisor will help maintain and improve the IT technical systems of the Factory. This role will be the primary point of contact for Factory IT issues and day-to-day Factory Operations team's IT requirements. The successful candidate will have experience supporting manufacturing information technology in a manufacturing environment and will be able to adjust and adapt to changes in a fast-paced environment.
Key Responsibilities:
- Maintain and improve the IT technical systems of the Factory
- Primary point of contact for Factory IT issues and day-to-day Factory Operations team's IT requirements
- Preventive maintenance planning
- Coordination of software updates and patches on shop floor machines
- Documentation of standard procedures for support of IT-related operations in manufacturing and distribution for new and existing processes
- Coordinate with third-party vendor support for Factory applications and devices as needed
- Coordinate with Corporate IT Shared Services Support as needed to ensure seamless support for operations
- Project management for Factory Digital transformation/Factory 4.0 projects in coordination with Det-Tronics Operations leadership and Det-Tronics IT leader
Required Qualifications:
- High school diploma or GED
- 5+ years of experience supporting manufacturing information technology in a manufacturing environment
Preferred Qualifications:
- Associate or Bachelor's degree
- Experience in a manufacturing environment with assembly lines requiring extensive testing and calibration
- Good oral and written communication skills when interacting with factory personnel and ability to articulate issues and requirements to internal and external support teams
- Highly motivated with the ability to take ownership of IT issues and requirements and follow through to conclusion
- Clear knowledge and understanding of network topology LAN, WAN, and Wireless Technologies
- Hands-on IT skills/experience in scripting and troubleshooting applications
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