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Client Relations Specialist

2 months ago

Cedar Hill, Texas, United States Roslyn Knight - State Farm Agent Full time
Position Summary

We are looking for a motivated and personable professional to join our team as a Customer Service Representative. In this role, you will foster and nurture customer relationships to promote our insurance offerings, including auto, home, and life coverage.

Key Responsibilities
  • Deliver timely, accurate, and courteous customer service. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Generate leads, arrange meetings, assess customer needs, and recommend suitable products and services.
What You Will Gain as a Team Member
  • Competitive hourly wage plus commission and bonuses
  • Paid time off for vacations and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Strong communication skills, both written and verbal
  • Self-driven and motivated
  • Attention to detail
  • Proactive approach to problem-solving
  • Commitment to excellent customer service
  • Able to work collaboratively in a team setting
  • Ability to connect effectively with clients
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license