Consumer Public Relations Account Assistant

5 days ago


Chicago, Illinois, United States Zeno Group Full time
Customer Engagement Specialist Job Opportunity

We are seeking a highly skilled Customer Engagement Specialist to join our dynamic team in Chicago. As a key member of our consumer practice, you will be responsible for developing and executing PR campaigns, initiatives, and events that drive results for our clients.

About the Role:

  • You will have a strong focus on traditional PR and require experience writing and working with the media.
  • You'll be responsible for maintaining a broader scope of day-to-day account work, including media relations, tracking, reporting, and social media monitoring.
  • You will report to all members of the team and work with two to four clients simultaneously.

Key Responsibilities:

  1. Build and maintain media coverage lists and trackers.
  2. Collaborate with team members to create strategy, implement plans, and execute PR campaigns, initiatives, & events.
  3. Demonstrate a general knowledge of social media tools.
  4. Prepare client status & activity reports, compile media & competitor coverage, & coordinate pitching.
  5. Research, outline, write, edit, & proofread materials, including media advisories, pitch letters/e-mails, biographies, reports, & fact sheets.
  6. Support new business as needed.

Qualifications:

  • Driven to consistently meet deadlines.
  • Collaborating with team members to create strategy, implement plans, and execute PR campaigns, initiatives, & events is something that excites you.
  • Excellent verbal communication, strong organizational, and multitasking abilities.
  • Excellent writing skills, experience crafting pitches, releases, contributed articles.
  • Must have earned a bachelor's degree.
  • Must have previous internship experience.
  • Must have a solid grasp of all basic public relations tools and how they affect the client.
  • Previous agency experience with consumer clients.

Compensation and Benefits:

The estimated salary for this position is $45,000 per year, based on industry standards and market rates in Chicago. Our comprehensive benefits package includes medical, dental, and vision insurance, short- and long-term disability, a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance, and access to a certified financial coach.

About Zeno Group:

Zeno Group is a global, integrated communications agency born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our 'Fearless Pursuit of the Unexpected,' we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry's most coveted awards, including the 2024 PRWeek U.S. Outstanding Large Agency of the Year.

Why Join Zeno Group?

We believe in the restorative power of time off and offer generous vacation, paid holidays, and self-care time. Our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. Our culture and benefits are designed to promote flexibility, celebrate diversity, and support work/life balance.



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