Market Assistant Coordinator

4 days ago


Bonita Springs, Florida, United States DeRomo's Gourmet Market Full time
Job Overview

DeRomo's Gourmet Market, a bustling Italian marketplace, seeks a passionate individual to join their team. With a focus on exceptional taste and customer service, they strive to create a welcoming environment for guests and employees alike.

We're looking for a Catering Assistant to support the Market Catering Manager in answering phones and filling orders. The ideal candidate will have direct contact with guests, food, and money, ensuring seamless transactions and guest satisfaction.

Key Responsibilities:

  • Greet and welcome guests with enthusiasm and professionalism.
  • Answer phone calls and take orders in a courteous and efficient manner.
  • Offer recommendations and additional options for orders to enhance the guest experience.
  • Shop the market to fill specific phone orders while maintaining attention to detail and quality control.
  • Interact with kitchen staff to ensure timely preparation and delivery of food orders.
  • Assist in packaging orders for pick-up or distribution, adhering to safety and health regulations.
  • Process transactions and manage payments with accuracy and efficiency.
  • Maintain a clean and sanitized workspace, adhering to facility SOPs.
  • Perform additional responsibilities as requested by management.

Required Skills and Qualifications:

  • Excellent phone etiquette and customer service skills.
  • Ability to work effectively in a fast-paced environment as part of a cohesive team.
  • Strong communication skills, both written and verbal, with proficiency in English.
  • Basic math and computer skills, with ability to learn new systems quickly.
  • Attention to detail, problem-solving abilities, and self-motivation.
  • Able to multitask and adapt to changing situations with ease.
  • Previous experience in Food/Beverage preferred, but not required.
  • Familiarity with point-of-sale (POS) systems a plus.

Benefits and Compensation:

  • Paid Holidays and Paid Time Off.
  • Medical, Dental, Vision, Life Insurance, and 401(k) with company match.
  • Tuition Reimbursement and Dining and Travel Discounts.


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